Privacy
The short version: your voice and your words stay on your computer. We don't track how you use murmrrr, and we never sell anything about you.
Last updated 4 November 2026. This covers the murmrrr app and murmrrr.com.
Who is responsible
murmrrr is run by its owner from England, in the United Kingdom ("we", "us"). We are the controller of the personal information described here, under the UK GDPR and the Data Protection Act 2018. For anything about your information or this policy, contact us through the support form.
Your voice
murmrrr turns speech into text on your own computer. Your audio is never sent to us or to anyone else.
Sound travels from the microphone to murmrrr's speech engine, which also runs on your computer, over a connection that never leaves the machine, and it isn't kept. In one rare case, if the engine isn't responding, a short clip is written to your temporary folder for the moment it takes to turn it into text, then deleted straight away.
The microphone is only open while you're dictating, and while the Microphone tab in settings is on screen. If you switch on Keep microphone warm (it's off unless you choose it), it stays open while murmrrr runs, but nothing is recorded or sent anywhere unless you're dictating.
Your words and history
The text of your last 50 dictations is kept in a file on your computer, so you can find them on the History tab. Clear removes them, and so does uninstalling. They're never sent anywhere.
To put your words into other apps, murmrrr either pastes them through the clipboard, putting back what was there about a second later, or types them in key by key where pasting doesn't work, such as in some games. If you use a clipboard history or clipboard sync tool, it may keep its own copy of what was pasted.
Your keyboard and the window in front
murmrrr watches for its own shortcuts using the system's keyboard hook. It only reacts to those, and it doesn't record or store what you type.
When you dictate, it checks whether the cursor is in a place you can type, and reads the title of the window in front. That's used only on your computer, for example to lay your words out as an email in an email app, or to type key by key into a game. It isn't saved or sent.
Finding your licence key
While the licence window is open, murmrrr looks at your clipboard for something shaped like a licence key, so you don't have to paste it. It ignores everything else on the clipboard, and nothing is kept or sent anywhere unless you press Activate.
Settings and logs
Your settings and logs stay on your computer. Logs record things like when murmrrr started and how long a dictation took; they include the length of your text, never the text itself. Settings include how loud you usually speak, which murmrrr uses to tell your voice from background noise. If you choose to send us a log, we use it only to help you.
What the app sends over the internet
The app has no analytics, no tracking and no crash reporting. It makes these connections and no others:
| What | Where to | When |
|---|---|---|
| Speech model download | Hugging Face | Once, on first launch |
| High-accuracy model download | Hugging Face | Once, with an NVIDIA card or an Apple chip |
| Graphics card libraries | GitHub | Once, with an NVIDIA card on Windows |
| Checking your licence key | murmrrr.com | When you enter your key, then about once a day while you are online |
| Update check | murmrrr.com and GitHub | Shortly after launch, then every few hours |
| Update download | GitHub | In the background when there is a new version |
Licence checks go to murmrrr.com, which asks Payhip whether a Lifetime key is still good and checks its own records for the others. When you activate, murmrrr sends your licence key, a one-way scramble of your computer's hardware ID (never the ID itself), your computer's name, whether it's Windows or a Mac, and the app's version, so the key stays on one computer at a time and you can tell which computer it's on. Each later check sends a signed note from that activation and the same scramble. Nothing about your dictation is sent.
Update checks ask which version is newest and what changed, and say which version you have and whether you're on Windows or a Mac. They don't send anything that identifies you.
Like any connection on the internet, each of these shares your IP address and basic technical details, such as the app's version, with the service it connects to.
Buying murmrrr
Payhip runs the checkout for us. It takes your payment and sends your receipt, and it is responsible for the information it collects to do that, under its own privacy policy. We never see your card details. For Lifetime, Payhip also emails your licence key.
For Monthly and Yearly, Payhip tells us your email address, your plan and when your subscription starts and ends. We use that to make your licence key, email it to you through Resend, and stop it when your plan ends.
We keep your email address and licence key, the computers the key is active on (their one-way scramble, name, system and app version, and when they were last seen), and a log of moves between them. We use these to provide and support your licence, handle refunds, and keep the records tax law requires.
The free trial
Starting a free trial doesn't ask for your name, email address or card. We keep the one-way scramble of your computer's hardware ID, its name, system and app version, and when the free trial started, so each computer only gets one free trial, even after reinstalling. We keep that for as long as murmrrr is on sale, because that limit can't work otherwise.
To limit free trials to one per internet connection, we also keep a one-way scramble of your IP address, not the address itself. It only counts against a new free trial for 90 days. We rely on our legitimate interest in preventing abuse of the free trial, and you can object through the support form.
The support form
The form collects your name, email address, what's wrong, your operating system, your murmrrr version if you give it, your message, and a screenshot if you attach one. We use it only to reply to you and sort out your problem.
Each message is saved in our website's database, so it isn't lost if email is briefly down, and sent to our support inbox through Resend, an email delivery service. To limit spam, the website also holds your IP address in memory for up to an hour. If the form shows a spam check, Cloudflare Turnstile processes your request for that check.
This website
murmrrr.com has no analytics, no advertising and no tracking cookies. It remembers your dark or light choice in your own browser, and the terms box you tick before downloading or buying isn't stored.
We count how many times murmrrr is downloaded. To count each person once, the site holds your IP address in memory for up to ten minutes after you start a download, then forgets it; only the total is kept. The site runs on Railway and its traffic passes through Cloudflare, which may keep basic request logs, including IP addresses, for security and to run the service. The installers are stored on GitHub, and the checkout is run by Payhip, each with its own privacy policy.
Why we're allowed to use your information
- To provide what you bought (your licence, updates and support for it): it's needed for our contract with you.
- To answer messages, prevent spam and abuse, keep the site secure, and count downloads: our legitimate interests in running murmrrr well and safely, which we've balanced against your privacy.
- To keep sales and tax records: it's a legal requirement.
Who else handles it
We only share information with the services that help run murmrrr: Payhip (the checkout and licence keys), Stripe and PayPal (processing payments), Railway (website hosting and database), Cloudflare (website delivery and spam checks), Resend (sending support messages and licence keys), our email provider (our inbox), and GitHub (downloads and updates). Some of them are based in, or process information in, the United States. Where that happens, the transfer is covered by the safeguards UK law requires, such as the UK–US data bridge or approved contract terms. We don't sell your information, and there's no advertising in murmrrr.
How long we keep it
Support messages are kept for as long as we need them to help you, and you can ask us to delete yours at any time. Sales records are kept for as long as UK tax law requires, usually six years. Everything murmrrr keeps on your computer stays until you clear it or uninstall.
Your rights
Under UK data protection law you can ask to see the information we hold about you, have it corrected or deleted, limit or object to how we use it, and get a copy to take elsewhere. Send your request through the support form and we'll reply within a month. You can also complain to the Information Commissioner's Office at ico.org.uk, though we'd appreciate the chance to put things right first.
Children
murmrrr isn't meant for children under 13, and the app doesn't collect personal information. Buying murmrrr is for adults, or for a parent or guardian on a child's behalf. If you think a child has sent us information, tell us and we'll delete it.
Older versions
murmrrr 1.0.0 to 1.0.3, from October 2026, sent audio to a server and a cloud speech service to be turned into text. That stopped in 1.1.0, and those versions update themselves.
Changes to this policy
If this policy changes, the new version will appear here with a new date. If a change is significant, we'll also say so on the website before it takes effect.